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MEN'S BASKETBALL TICKET HOLDER POLICIES & PROCEDURES
Courtesy: Arizona Athletics
Release: 01/26/2005
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The opportunity to purchase or renew season tickets is not a property right, but rather a privilege that may be revoked by ICA. Renewal is generally offered to season ticket holders for the same seating that was held the previous year.

 

Account Holder Privileges

Account holder: The account holder is the customer whose name appears on the first name line in our computer ticketing system.

Business: Business accounts must be placed with the company name on the first line, with the individual representative listed on the second (care of) line. The business is the account holder regardless of whose name appears on the second name line.

Individual: If an individual’s name appears on the first name line, that person is the account holder.

Gifts: Gifts and priority seating payments are attributed to the entity making the gift, unless otherwise specified by the donor. Priority seating payment must be entered into the account with season tickets, while unrestricted gifts can be made on behalf of another person (at donor’s request), but this must be designated in writing when the gift is tendered.

 

Transfer of Renewal Privileges

Season ticket renewal privileges may only be transferred in the circumstances outlined below or at the discretion of the Athletics Director. This policy will be reviewed on an annual basis and may be modified or discontinued at any time.

Death: Accumulated priority points may be transferred to the surviving spouse with written notification to ICA. ICA will consider offering season ticket renewal privileges to the surviving spouse. In the event there is no surviving spouse, ICA will reassign the tickets. With regard to life passes in basketball, the surviving spouse will automatically have the opportunity to purchase the tickets at full price, including the priority seating fee, if applicable.

Divorce/Dissolution: Accumulated priority points will not be transferred in the case of divorce or dissolution. ICA will consider offering season ticket renewal privileges to the spouse of the account holder, if so ordered by a decree of dissolution. ICA requires a copy of the decree to process the transfer.

Spouse: Accumulated priority points may be transferred to the spouse with notarized written authorization from the account holder. ICA will consider offering season ticket renewal privileges to the spouse.

Business: Accumulated priority points may be transferred from an individual to a business if the individual account holder notifies ICA in writing. Accumulated priority points may also be transferred from a business to an individual if the owner(s)/board of directors notifies ICA in writing that the individual should be the account holder. ICA will consider offering season ticket renewal privileges to the new account holder in either instance.

Immediate Family: Accumulated priority points will not be transferred to immediate family (defined as parents or children of the account holder). ICA will consider offering season ticket renewal privileges to immediate family members.  ICA must be notified in writing and requires a copy of a legal document (birth certificate or driver’s license) before considering the transfer.

 

Right to Change or Cancel

ICA reserves the right to cancel all or any part of an order and refund accordingly. Cashing checks and processing orders is not necessarily a guarantee that orders will be filled.

ICA also reserves the right to reassign tickets without prior notice, at the discretion of the Athletics Director. Tickets for which payment has not been received by the date specified on renewal invoice are subject to cancellation.

 

Invalid Tickets

Tickets not purchased directly from the University of Arizona are not guaranteed to be valid. Persons admitted with invalid tickets may be removed from the arena.

 

Address Changes

It is the account holder’s responsibility to inform the McKale Ticket Office of any change of address. No address may be changed without written notification from the account holder.

 

LOST TICKET POLICY

As a service to season ticket holders, duplication vouchers for tickets can be obtained in the McKale Ticket Office starting the Monday prior to the day of the game. A $10.00 nonrefundable fee must be paid at the time the duplicates are issued. On the day of the game, starting 1 hours before game time, a season ticket holder who has misplaced their ticket, may go to the Will Call Office at the McKale Ticket Office. A duplication voucher will be provided after verification of the season tickets. The $10.00 nonrefundable charge must be paid at that time.  Note: Duplications will be issued only to season ticket holders. Individual game and student tickets will not be duplicated.

 

NCAA COMPLIANCE INFORMATION

As a representative of Arizona Athletics the NCAA mandates that we notify you that your benefits and privileges may be withheld if you violate NCAA regulations. Benefits and privileges may include, but are not limited to, tickets, ticket renewal privileges, priority point accumulation, advertising, parking and recognition.

 

PROMOTIONAL/ADVERTISING TICKET USAGE

Official University of Arizona game tickets may not be used for promotional or advertising purposes, including, but not limited to, contests, prizes, or sweepstakes without the express written consent of the Athletics Director. For information call the Marketing and Corporate Sales Office at (520) 621-8081.

 

FUND-RAISING TICKET USAGE

Official University of Arizona game tickets may not be used for fund-raising purposes, including, but not limited to, raffles, auctions, or door prizes without the express written consent of the Public Relations and Special Events Office.  For information call 621-2331.
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